Refund policy
Return & Refund Policy
At Pawbloom.space, customer satisfaction is important to us. We want you to feel confident when shopping for cozy blankets and home comfort products from our store.
We offer free returns and refunds within 30 days of receiving your order. If you are not fully satisfied with your purchase, you may contact us to request a return or refund.
Return Eligibility
To be eligible for a return, the item should be returned in its original condition whenever possible. The product should be clean, unused, undamaged, and returned with its original packaging or protective materials if available.
Returns may be accepted for reasons including, but not limited to:
- The item arrived damaged or defective
- You received the wrong item
- The product does not meet your expectations
- You changed your mind within the return period
30-Day Return Window
Customers may request a return within 30 days from the date the order is delivered. Return requests made after 30 days may not be accepted unless required by applicable consumer protection laws.
Free Return Shipping
Pawbloom.space offers free returns within the eligible 30-day return period. Once your return request is approved, we will provide return instructions. Please do not send any item back before contacting us, as this may delay the return process.
Refund Process
Once your returned item is received and inspected, we will notify you by email regarding the approval of your refund. Approved refunds will be processed back to your original payment method.
Please note that depending on your bank or payment provider, it may take several business days for the refund to appear in your account.
Damaged, Defective, or Wrong Items
If your order arrives damaged, defective, or incorrect, please contact us as soon as possible at support@Pawbloom.space. Please include your order number and photos of the item and packaging so we can review the issue quickly.
In eligible cases, we may offer a replacement, refund, or another suitable solution at no additional cost to you.
Non-Returnable Situations
Returns may not be accepted if the item has been heavily used, washed improperly, damaged after delivery, altered, or returned outside the eligible return period.
Contact for Returns
To start a return or refund request, please contact us:
Email: support@Pawbloom.space
Phone: 520-470-9963
Address: 1139 Avenida Seville, Rio Rico, AZ 85648, United States